Contacts customers by email/phone/SMS to resolve disputes before they become chargebacks, or negotiate a refund in exchange for dropping the dispute. Automatically compiles evidence and submits chargeback responses when they do happen.

Detects failed subscription and installment payments, retries them on smart schedules, and reaches out to customers with updated-card flows and save offers to reduce churn.

Monitors EDI transactions for errors and mismatches, reconciles them against POs, ASNs, and invoices, and flags or fixes issues before they turn into retailer chargebacks.

Reconciles Shopify, Stripe, Amazon, and marketplace payouts against orders, refunds, fees, and chargebacks—surfacing discrepancies and missed revenue automatically.

Handles support across phone, email, chat, and SMS in your brand voice. Answers order questions, RMAs, shipping issues, and policy questions—and can actually issue refunds, create RMAs, or update orders when appropriate.

Monitors fulfillment operations in real-time across all 3PLs, proactively resolving delays and stock discrepancies. Predicts stockouts and coordinates directly with logistics partners before issues impact customers.

Manages end-to-end wholesale operations from PO receipt to invoice reconciliation and compliance documentation. Coordinates with retail partners and handles vendor inquiries autonomously.

Maintains real-time inventory accuracy across DTC, wholesale, and marketplace channels with intelligent allocation. Reconciles discrepancies between Shopify, NetSuite, 3PLs, and marketplaces to prevent oversells and stockouts.